We get asked quite often if we can add an additional volume slider or special hotkeys to adjust the sound volume on the microphone. There is deliberately no quick option to change that volume and we won't provide any. Soundpad shall not only be enjoyed by you, but also by all the people you play sounds to. It's a very bad habit to change the volume for others regularly. It's best if you set up the volume once, just like your microphone level and keep it like that afterwards. We discourage playing low volume sounds and then blasting peoples ears with loud sounds.

Playing more than one sound at a time isn't and won't be possible with Soundpad because of the used technique. To be able to do so, you really need virtual audio drivers, where sound multiplexing can be done in the right process in real-time. The only way to achieve this kind of effect with Soundpad is to create a sound with an external sound editor, where you overlap sounds multiple times, and then add the result to Soundpad.

Disable options like Noise Suppression and Echo Cancellation in your voice app. Here are detailed guides:

• Discord
• Google Meet
• GTA V
• Microsoft Teams
• Mumble
• SCP:Secret Laboratory
• Skype
• Steam
• Teamspeak
• Xbox Party
• Zoom

Reason

This can happen if sounds are played louder than your voice while automatic volume gain options in your voice apps or audio drivers are active. These options dynamically change your microphone volume in Windows. Voice apps like Skype or MS Teams have such options. They are called automatic volume gain, automatic gain control (AGC), smart volume or similar.

Solution

Q: I bought the Steam edition. Can I use the standalone version? A: Both versions are incompatible in terms of licensing and integration. If you purchase the Steam edition, then you have to stay with the Steam edition. If you purchase the standalone version, then you have to stay with the standalone version. The versions cannot be linked or switched.

The registration process is described here.

The serial number is sent by email upon order completion and it is additionally shown on the last page of the order process. It's always possible, that an email doesn't find its way to the recipient. Please contact us with the contact form or write an email to order@leppsoft.com with your order number, so we can find another way to deliver your serial number.

You can request it again with this form. Not for Steam. The Steam edition of Soundpad is integrated into Steam and doesn't require a serial number.

To restore a backup select File > Restore sound list from the menu. Soundpad stores a working copy of the currently loaded sound list periodically and on application exit at %Appdata%\Leppsoft (equal to C:\Users\Username\AppData\Roaming\Leppsoft\soundlist.spl). If you accidentally clicked on a table column and sorted your list, you can select Edit > Undo from the menu to get your old sort order back. But, if you already closed Soundpad then the working copy was updated and the undo history is gone. If you want to prevent sorting of the list at all, so it doesn't happen to you again, you can do so by checking File > Preferences > Interface > Disable sorting in sound list. More info: Managing sound lists.

This happens if you explicitly run Soundpad as administrator. Then Windows prohibits drag & drop between the file explorer (user mode) and Soundpad (admin mode). It also happens when you update Soundpad from within Soundpad. After the update is completed, Soundpad is run by the installer, which has administrative privileges. Just restart Soundpad in that case.

This happens if you explicitly run Soundpad as administrator. The administrator context doesn't know your network drive mappings and therefore can't find sounds on these drives. It also happens when you update Soundpad from within Soundpad. After the update is completed, Soundpad is run by the installer, that is unaware of your network drive mappings. Just restart Soundpad in that case.

Right-click Soundpad in your Steam library -> Manage -> Mark as Private.

Both versions are incompatible in terms of licensing and integration. If you purchase the Steam edition, then you have to stay with the Steam edition. If you purchase the standalone version, then you have to stay with the standalone version. The versions cannot be linked or switched.

This message is shown when the Steam edition of Soundpad is launched by its executable without Steam running. It may also be shown if Soundpad files are broken or missing, or if your Steam client is not up to date.

Check file integrity:

Right-click Soundpad in your steam library -> Properties -> Installed Files -> Verify integrity of software files.

Check if Steam client is up to date:

You can check it in the Steam library at the top: Steam -> Check for Steam Client Updates.

Wrong Steam account:

This can happen if you are launching Soundpad from an account, that doesn't own Soundpad, e.g. if you are using multiple Steam accounts.

Check if Steam client is up to date:

It can also happen if the Steam client is outdated. You can check it in the Steam library at the top: Steam -> Check for Steam Client Updates.

Uninstall demo, then search in library:

In case Soundpad is shown as Soundpad Demo in your library, try to uninstall Soundpad Demo and then search for Soundpad in your library.

It's vendor and operating system dependent if enhancements are accessible in the Enhancements tab in Windows' Device Properties dialog after you've installed Soundpad. You can access them with this instruction:

1. Start Soundpad.
2. File > Preferences > Devices
3. Uncheck the Use-checkbox next to the device, whose enhancements you want to configure.
4. Apply the changes without restart.
5. If you left the above mentioned Windows' Property dialog opened, then close it and reopen it again.
6. Now the Enhancements tab should be accessible.

After you have made your changes there, you can go back to Soundpad and re-enable its functionality for your device. But, if you mean vendor specific enhancement options in their own applications, e.g. Realtek HD Audio-Manager, then the above mentioned solution is not sufficient and you need to restart your system after disabling Soundpad for the device in question. In case of the Realtek example this only is a convenience issue, because Realtek also provides their enhancement options in Windows' Enhancements tab, which is accessible by above mentioned instruction.

Soundpad doesn't support MIDI controllers. MIDI devices have their own interfaces compared to HID devices like mice or keyboards and need special handling. Even if we implement the MIDI interface, there is another issue. These devices are designed for short latencies, fast input and sound compositions. Soundpad, however, can only play one single sound on the microphone and not several at the same time. Because of that there will be no MIDI support in the future. Alternatives: There are programs that convert MIDI input to keyboard input, e.g. Bome MIDI Translator, GlovePie or Midikey2Key. Some MIDI controllers have their own software, which allows to execute a file when pressing a key. With such a software you can configure to play the first sound from your list by executing "Soundpad.exe -rc DoPlaySound(1)".

Soundpad is built upon a driver model for Windows desktops. It won't work on Linux or macOS and also not on any mobile phones, not even on Windows phones. This is a technical limitation. It's not clear if the core feature is actually possible on other operating systems. With that in mind, Soundpad was implemented in a non-portable way. Even if we considered to check for technical solutions on other operating systems we still would've to re-implement the entire rest, which isn't part of our plans.