Help > FAQ > Sound quality in Zoom
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Let Soundpad measure your voice volume
  1. File1 > Preferences2 > Audio3
  2. Click button4
  3. Follow instructions in Soundpad
  4. Click stop button to finish measurement
  5. Apply the changes
The voice volume should be above 74 dB, otherwise certain voice applications may filter out played sounds misinterpreting them as background noise. If your measured voice volume is lower than 74 dB, it is recommended to increase the overall microphone volume in Windows.
  1. Right-click Zoom icon in system tray1 > Settings2 > Audio3
  2. Select Original sound for musicians4
  3. Select High fidelity music mode5 and Stereo audio6
  4. Run mic test7
  5. Play a sound in Soundpad on the microphone only. You should hear it after a few seconds in Zoom.