1. File1 > Preferences2 > Audio3
2. Click button4
3. Follow instructions in Soundpad
4. Click stop button to finish measurement
5. Apply the changes

The voice volume should be above 74 dB, otherwise certain voice applications may filter out played sounds misinterpreting them as background noise. If your measured voice volume is lower than 74 dB, it is recommended to increase the overall microphone volume in Windows.

Disable options like Noise Suppression and Echo Cancellation in your voice app.

Here are detailed guides for specific voice apps:

• Discord
• Google Meet
• GTA V
• Microsoft Teams
• Mumble
• SCP:Secret Laboratory
• Skype
• Steam
• Teamspeak
• Xbox Party
• Zoom

1. Press and hold the Push-to-Talk button in the game or voice chat
2. Then play the sound
3. Or set up Auto Keys to let Soundpad press and hold the Push-to-Talk key for you

1. Your computer apparently has more than one recording device.
2. Ensure, that Soundpad is enabled on the microphone, that you use in your games and voice chats.

See here how to set it up.

1. These tests can bypass Soundpad and display nothing, although sounds are played.
2. Same applies for mic recording websites. Some manipulate the recording by removing "background noise".
3. Either use Windows Voice Recorder, the mic test in a voice app, or do the self check in Soundpad.

1. It can happen with particular voice apps like Skype, MS Teams or the web version of Discord.
2. Choose a different setup mode to fix it.

See here how to change it. Change only if you hear absolutely no sound when testing Soundpad in your voice app.

1. Help1 > Troubleshooting2
2. Save the diagnostic report to a text file.3
3. Report a bug and upload the text file there.